Executor of your Will – Your Most Critical Appointment

Dying without a Will is never a good plan. You are leaving the distribution of your estate to a formula set out by the courts. But just as importantly, you are dying without naming an Executor. This means that nobody has been put in charge of your estate.

The immediate consequence of dying without an Executor is that nobody knows who is in charge. Somebody may step forward and take responsibility for certain tasks, but without authorisation from the courts, they have no legal authority to do anything.

If you die without a Will, your family and loved ones will have to wait for the courts to appoint a personal representative. Once appointed, this person will have to secure your assets and then distribute them according to the intestate distribution laws.

By writing a Will, you can appoint an Executor. This person is probably the most important appointment you will ever make in your life.
Executor Responsibilities

What is the Executor of a Will?

The Executor of a Will is the person named in the Last Will and Testament to take responsibility for carrying out the instructions. You appoint the Executor who must secure all of your assets, gather them up, and then distribute the assets to the beneficiaries according to the instructions in the Will.

The Executor also has responsibility for arranging your funeral.

What are the powers of the Executor?

The powers of the Executor are written into the Will, but they can be quite significant. Your Executor's powers are broadly defined by the Trustee Act 1925, but your Will can extend these powers. For example, if you have written into your Will that you wish to divide your estate equally between your children, then your Executor must gather your estate and then distribute it equally. This could include having to buy or sell property on your behalf, and certainly to transfer the ownership of assets.

When your Executor is gathering up your assets, they will have to set up a bank account for your estate. The Will should give them the authority to place those assets into a secure investment.

At LegalWills.co.za, we include the following powers for the Trustee, that are granted in addition to their powers under the general law:

Power to invest as if they were beneficially entitled and this power includes the right:
  • to invest in unsecured loans
  • to invest in other non-income producing assets including policies of life assurance
  • to purchase land anywhere in the world
  • to purchase an undivided share in land
  • to invest in land for the occupation or enjoyment of any beneficiary
These powers sound significant, but in practice this simply allows the Executor to perform their responsibilities without having unnecessary restrictions placed on them. They are still legally required to act in the best interests of you, the Testator (the person who wrote the Will).

Does the Executor have the final say?

Yes. The Wills at LegalWills.co.za include the following clause:

The Trustee has the following powers:
To appropriate to any beneficiary in satisfaction or partial satisfaction of the gift to him any asset forming part of my residuary estate and not subject to a specific gift.
To appropriate as the assets or part of the assets of any trust created by this Will any asset forming part of my residuary estate and not subject to a specific gift.
This means that your Executor has the power to sell an item if it helps them to distribute the assets according to your wishes. For example, if everything is being divided equally between your two children, and both children agree that one can receive your grandfather's painting. It is up to your Executor to decide how to fairly compensate the other child.

If two children cannot decide how to divide your possessions, then the Executor has to make that decision. You can of course leave a letter of instruction as guidance to the Executor, and this can help with some difficult decisions.

How do I choose an Executor?

At a high level there are two options:

Appoint a Professional Executor

We advise against this for one simple reason: it is expensive, and they are compensated out of proportion to the work involved. Professional Executors typically charge both a percentage of the estate, and also an hourly rate.

Lawyers try to write themselves into Wills as the Executor because it is an extremely lucrative part of their business. We have heard of cases where accounts are simply transferred from one partner to the other, and the lawyer charges 5% of the value of the account for doing this. It can amount to several thousands of rands for less than an hour's work.

Some Will writers offer free Will writing services on the condition that they are written into the Will as the Executor. This is dishonest, and you should run away from service providers like this.

Name a friend or family member as Executor

This is the most cost-effective approach, but it requires that you have somebody close to you with the qualities needed of an Executor.

Your Executor must be proficient with paperwork and submitting the right forms to the right departments. They must also have the soft skills to work with beneficiaries and family members who may be anxious to receive their inheritance. Finally, they must be trustworthy. They will likely be dealing with large sums of money and will be working with banks and investment companies to release your funds.

However, if your Executor does start to struggle, most Wills allow them to pay for professional help out of the estate.

Can an Executor also be a beneficiary in a Will?

Yes, this is very common. Many people name their spouse as the main beneficiary of their estate and also the Executor. It keeps everything in the family and can simplify the transfer of assets.

Does the named Executor have to serve?

No, the appointment in your Will is your preference, but there is absolutely no legal obligation for the person to serve. Circumstances change, they may have become ill, moved overseas or simply have had a change of heart.

The Executor is entitled to refuse the appointment.

It is however a good idea when naming somebody in your Will, that you check with the individual. It is a significant responsibility and it is not fair to blindside somebody with the appointment. If your named Executor refuses, your Will should typically include a backup. But if your backup is also unwilling or unable to serve, then your estate will have to wait for a court appointed administrator.

What if the Executor is incapable?

The Wills at LegalWills.co.za include the following powers:

Power to appoint any person (including one of their number or a beneficiary) to act as their nominee and to take such steps as are necessary to vest any property in such person on such terms including terms enabling the agent to charge remuneration, to appoint a substitute, to limit liability and to act in circumstances giving rise to a conflict of interest as my Trustees think fit.
This is actually a great strategy. You can appoint a friend or family member as the Executor, and give them the powers to employ professional help when they get out of their depth. The professional adviser is then paid at an hourly rate, and not as a percentage of the estate.

How much does an Executor get paid?

In South Africa, a professional Executor is paid a percentage of the estate, and they can also charge hourly rates. This can make things very expensive for your estate.

If you appoint a friend, family member or another non-professional Executor, then they are generally not paid for the work.

What is the probate process?

Probate is the official process that accepts your Will as your official Last Will and Testament and appoints your Executor as the estate administrator.

After you have passed away, your Executor has to gather up your assets. They cannot just go to the bank with your Will and ask for the money out of the account. The bank has no way to ascertain whether the document is your official Will, whether another one was written after this one, or whether the document is being challenged.

The Will is officially accepted by the probate courts. Your Executor is then given a court issued document called the "letters of administration". This document can be presented to banks and other financial institutions by the Executor in order to obtain access to the contents of your accounts.

In practice, most Wills are probated in South Africa.

Is there a step-by-step Executor guide?

Yes. This high-level overview may be of help.

Initial steps

  1. Locate the Will and review for specific instructions concerning the funeral.
  2. Register the death
  3. Assist with funeral arrangements, if required.
  4. Obtain multiple original copies of the proof-of-death certificate, as most organisations will require original documentation.
  5. Ensure that the family's immediate financial needs can be met.

Verify the Will

  1. Probate the Will (if necessary).
  2. Pay appropriate inheritance taxes as determined.

Communicate with beneficiaries

  1. Communicate directly with beneficiaries, gather information and set expectations.
  2. Provide regular updates to beneficiaries regarding status of the administration.
  3. Provide a copy of the estate summary document to those beneficiaries who are entitled to one.
  4. Communicate with the residual beneficiaries regarding the distribution process.

Secure the assets

  1. Verify that insurance is in place to protect assets.
  2. Notify banks and institutions where the deceased held accounts or had other dealings.
  3. Cancel all credit card accounts and return cards to issuers.
  4. Open an estate account to deposit income and pay expenses, transferring any balances.

Value the assets

  1. Locate all original investment certificates, stocks, bonds, property deeds, etc., in the deceased's personal files.
  2. Identify, value and record estate assets as they stood at the date of death.
  3. Investigate all debts owed by the deceased.
  4. Contact the deceased's employer or former employer regarding pension plans, retiree benefits and death benefits.
  5. Apply for and collect life insurance and other insurance benefits.

Administer the estate

  1. Review the suitability of investments held in the estate and recommend which assets are to be sold to meet cash requirements.
  2. Invest any surplus cash until the estate is finalised, selecting from allowable investments.
  3. Assist in establishing any trusts stipulated in the Will.
  4. Cancel ongoing payments and subscriptions.
  5. Apply for any spousal or child benefits.
  6. Advise the government and HM Revenue and Customs.
  7. Complete documentation and arrange to transfer employment, health, pension and retiree benefits.
  8. Return passport, driver's licence and other government issued documents.
  9. Pay all debts and settle all legitimate claims prior to final distribution of assets, obtaining receipts for any payments made.
  10. Complete and file all outstanding tax returns.

Distribution of the estate

  1. Initiate sale of assets and transfer of titles.
  2. Begin distributing assets to beneficiaries according to the terms of the Will.
  3. Distribute specific bequests (personal and household belongings), obtaining receipts from respective beneficiaries.
  4. Prepare an estimate of your expenses (and any compensation) as executor.
  5. Arrange for final distribution of remaining assets, obtaining receipts from each beneficiary.
  6. Prepare a final accounting of all assets, liabilities, expenses and distribution of assets for beneficiaries.
  7. Have each beneficiary approve the accounting and sign a release form.
  8. Advise the bank in writing to close the estate account once the estate is settled.
  9. Advise beneficiaries to consult with a financial advisor.

How It Works

When you create a Will or legal document at LegalWills, you can designate up to 20 different Keyholders®. Your chosen Keyholders® will be given the trust and power to unlock specific information within your account such as health care directives, funeral wishes, final messages, uploaded files, Power of Attorney, or Last Will and Testament.

You can also implement security mechanisms to prevent premature access to these documents. The entire process of creating your Will and other legal documents at LegalWills is seamless and iterative, meaning you can continue to make changes until you're happy with the final product.
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Frequently Asked Questions

There is absolutely no legal requirement to use the services of a lawyer to prepare your Will.

The law requires that the Will is written on a piece of paper and then signed by you in the presence of two witnesses. Once it is signed and witnessed, it becomes a legal Last Will and Testament.

If you need legal advice, you should secure the services of a lawyer, but most people do not need legal advice to prepare a Will. Especially if they are using a service like the one at LegalWills.co.za.
When you write your Will with a lawyer, you are paying for their training, so that if you needed custom clauses written for unique situations, they would probably be able to do this for you. However, most Wills do not require unique new clauses to be written, and the vast majority of Wills are a compilation of known legal "precedents".

Most lawyers use Will writing software to prepare Wills, and we use that exact same software, but give you direct access to it. You should really be asking why a lawyer charges R2,000 for about an hour's work.

If you have unusual circumstances, such as a child with special needs, then you may need legal advice. But for the vast majority, you would be paying premium rates for legal advice that you don't need.

There are no other payments required to prepare your legal Will. You can have a legal Will in your hands for R499 with nothing else to pay, ever.

What other options are there?
If you wish, you can have your Will reviewed by one of our lawyers for R999. Most people do not need this, and would not benefit from it, but if you have selected an option such as "None of the above. Let me describe in detail how to distribute my estate.", then you may want to consider this.

Your Will must first be printed, and then signed in the presence of two witnesses. If you do not have access to a printer, we can print it for you and mail it out. The cost for this is R99, but again, most people do not need this option.

We also offer other services like MyLifeLocker™ and a Living Will. They are not required, but they may be useful to you depending on your situation.

What about document storage?
We do not store physical documents, but we allow you to maintain an account with us if you want to update your document in the future.

The Will service costs R499. With this payment, you are able to prepare your Will. It also gives you one year of unlimited updates to the document. You are able to print the document as often as you wish during that first year. You can download it as a PDF or Word file, but to make your document a legal Will, it must first be printed, and then signed in the presence of two witnesses. The online version is there for your convenience only.

If you choose not to maintain an account with us after the first year, your initial payment is all you will ever pay. We do not keep credit card details on file and cannot automatically charge beyond this initial payment.

If you wish, you can choose to store your documents online for longer than a year, which will make it easier to make updates in the future to reflect any changes in your personal or financial situation (rather than returning to a lawyer each time). This is of course optional, but it does make the process of maintaining your document more convenient. R119 will give you one additional year of updates, or you can purchase multiple years: 5 years at R299, 10 years at R399, 25 years at R799 (R32 per year).

Every time you make an update to your Will, it must first be printed, and then signed in the presence of two witnesses again. If you choose not to maintain an account with us, you will always have your printed, signed document. If you don't need to make changes to that document, it will last you for the rest of your life, whether or not you have an account with us.

What happens if I don't maintain an account, and then in a few years I need to update it?
If your account has not been touched in years, and it is inactive, we reserve the right to remove the account. You will receive an email notification that your account might be removed. However, in practice, we have never actually removed any accounts in our over 24 years of operation.

So, in all likelihood, you will be able to simply login to your account and pay R119 to reactivate it. This will give you one year of unlimited updates from the date of payment. (You will not have to pay for your inactive years.)

Our answer is different depending on what you are comparing us to.

The service at LegalWills.co.za is significantly better than a blank form Will kit that you can buy on Amazon or WHSmiths. These blank kits do not check for errors, allow you to do things you are legally not allowed to do, and rarely cover backup scenarios. They are actually the most difficult way to prepare a well drafted Will.

We provide the same quality documents as an estate planning lawyer – often word-for-word identical, because we use the same software that they use. We've just adapted it to make it easier to understand, and given you direct access to it. Therefore, you can create a lawyer grade Will, but from the comfort of your own home at less than a tenth of the price.

When compared to other online services, we have honest, up-front pricing that is better than any equivalent service. We also believe that we have the highest quality service online today. In all the time that we have been in business, never once has one of our Wills had an issue going through the probate process. We also offer best-in-class phone and email support if you get stuck.

Some other highlights:

  • Help text every step of the way.   Every page of our service has additional help text to answer your questions. If you get stuck, send us an email and we can help.

  • Create your Will from anywhere at any time.   Our service works on any computer, phone or tablet. Which means you can create or update your Will in the middle of the night in Timbuktu if you need to.

  • Unlimited updates.   If you write your Will with a lawyer, it could be out of date by the time you get home. You don't face that issue with LegalWills.co.za. If your circumstances change, simply login to your account, update your document, and sign your new Will. There is no charge for updates as long as you maintain a membership.

  • Professional reviews by a lawyer.   Our service works for the vast majority of situations, but on occasion people have unusual circumstances and need the reassurance of a legal professional's eye. We offer this as an option.

  • Our other services.   We don't just do Will writing. We offer a complete portfolio of services that will help you to plan your estate. We have the LifeLocker® executor tool, that allows you to document all of your personal details and assets, and MyVault™ that lets you upload important files. Together with our Keyholder® mechanism, you can be assured that the right information gets into the right hands at the right time (and not before).

  • Privacy and security.   We do not store any information as plain text. We do not store Wills in our database. All of your information is encrypted on our servers. Nobody can access it except you and your designated Keyholders® at the appropriate time. Furthermore, we do not share, trade or sell any of your data with third parties whatsoever.

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